• If you buy Basic Economy fare tickets
• If your flight doesn't depart from the UK
• If you apply an additional discount that reduces your overall purchase price, this may cause your points to be declined or reduced. e.g Voucher codes, student discount, staff discount
• If you pay for your purchase using gift card
• If you purchase a gift card & gift vouchers
• If your purchase is not fully completed online
• If your purchase is completed over the telephone
• If you participate in any other offer/ promotion that is not covered in the retailer Points rates
• If you obtain a quote through All and purchase through a Price Comparison Site
• If you obtain a quote through a Price Comparison Site and purchase through All
• If you obtain a quote through Air Canada Comparison Site and purchase through All

Please note your points will not be confirmed until 8-12 weeks after you have travelled.